NUMBER OF FILES TO SUBMIT
Do not combine multiple jobs or print sides on one page. For example, if you are submitting files for a 2 sided postcard, please layout each side on a different page – do not put both sides on one page. For applications like Quark Xpress, Adobe Indesign, or PDF, you may submit one file with multiple pages.
Be sure to proofread your documents very carefully prior to submitting. Once we have begun working on your files, should you require us to make type edits, or should you submit new files, additional charges may apply.
For best results it is recommended to convert fonts to outlines/paths when possible. If you are unable to convert your fonts to outlines/paths then you must supply all fonts used in your files when submitting them. Supply both printer and screen fonts when submitting postscript fonts. We suggest using postscript fonts whenever possible and be careful of stylizing type in the different applications.
SCANS & GRAPHICS
All scans should be scanned at 300 dpi (or greater) or for 175 lpi printing. Black and white bitmaps should be scanned at 1200dpi. All colour files must be CMYK and not RGB. Files requiring conversions will be subject to extra charges and we will not be responsible for unexpected colour shifts.For best results place scanned images in files at 100% sizing. Do not save files with transfer functions. Save images as TIFF or EPS. Do not save images as JPEG
If your printed piece has printing going right to the edge of the paper on atleast one edge then your job is said to Bleed. When setting up files with for jobs that bleed, extra image/artwork must be included so the bleed can be cut correctly. Please allow a minimum of 1/16″ (1/8″ recommended)” bleed on all sides.
CMYK COLOUR PRINTING
Print jobs printed as full colour, or 4 colour, are printed out of CMYK colours. Please note that Pantone (PMS) and RGB colours do not always convert accurately to CMYK. If printing in full colour, then it is best to design your job in CMYK mode from the beginning. As well. make sure all graphical elements are CMYK colours and not RGB.
When printing full colour (CMYK) jobs, we print to pleasing colour on press using standard ink densities.
If your job is to be printed in grayscale (black and white) then be sure all images, type and objects have been converted to grayscale or black. Elements supplied in RGB or CMYK colours that are automatically converted to grayscale at our end may not convert to grayscale with the desired effects. It is best for you to handle conversions at your end prior to submitting files.
When printing large areas of solid black it is recommended that you use a “Rich Black”. Printing only 100% black for large areas may cause the black ink to look light or washed out. By printing with a rich black the black will look much richer. Your “Rich Black” colour should be made up of : 60% Cyan, 60% Magenta, 60% Yellow & 100% Black.
Only use this rich black for large areas – do not use rich black for small type.
STOKES AND HAIRLINES
Thin lines and strokes should not be less 0.25 points thick, or there is a risk they may not show up on the final printed piece. We will not be responsible for lines not printing if they are less than 0.25 points thick.
PANTONE COLOUR PRINTING
When designing jobs to be printed using spot Pantone colours (otherwise known as PMS colours) , make sure all graphical elements use only the pantone colors, and not CMYK or RGB colours. In addition, do not have multiple definitions for the same pantone colour. For example, 123 CVU is not the same as 123CV. In this case, two separate plates for PMS 123 will print out.